At Recco Jewels, custom and personalized pieces are created specifically for you. Because of the nature of made-to-order jewelry, please review the policy below before placing your order.

Made-to-Order

All custom and personalized jewelry is made to order and crafted based on the exact details provided at checkout.

Production begins shortly after your order is placed.

Final Sale

All custom and personalized jewelry is final sale.

• No returns
  
• No exchanges
  
• No cancellations
  

Once an order is submitted, it cannot be modified.

Customer Responsibility

Customers are solely responsible for ensuring all custom details are correct, including but not limited to:

• Name spelling
  
• Letter case
  
• Dates or numbers
  
• Chain length or sizing selections
  

Recco Jewels is not responsible for errors provided by the customer.

Production Timeline

Custom jewelry requires additional production time. Estimated timelines are provided at checkout or within the product description. You can usually expect a wait time of 4-6 weeks.

Please note that processing and production timelines are separate from shipping times.

Natural Variations

Due to the handcrafted nature of custom jewelry, slight variations in size, spacing, or appearance may occur. These variations are considered normal and part of the uniqueness of each piece.